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How do I contact support?

We've consolidated on demand help options to help you find answers, quickly!

Written by Jana

Need help? We're available through the chat icon in the bottom right corner of your screen.

Using the Chat

  • Type your question to connect with Jarvis, our AI assistant

  • Jarvis pulls answers from our help articles for fast, 24/7 support

  • If Jarvis can't resolve your issue, a human agent will take over

  • You can request a human at any time, even mid-conversation

  • Live assistance is available Monday-Friday 9AM-5PM EST. Outside of those hours, while you may receive a response, there may be a delay in resolution.

Prefer a Ticket? You can also open a support ticket directly from the chat window.

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